Terms of Service

General terms

These terms set out the agreement between you and Aitopfilter for use of our website and services related to smart water filter devices. By using the site or ordering services you agree to these terms. Aitopfilter operates from Thailand and provides information and supported services for residential water filtration products.

18-03-2026

Eligibility

You must be at least the minimum age required by applicable law to form a binding contract in your jurisdiction and be capable of entering into this agreement. You may not use our services for unlawful purposes or in violation of these terms.

If you are under the age required by law to enter into contracts in your country, you may use Aitopfilter only with the involvement of a parent or guardian who agrees to these terms.

You agree to use Aitopfilter services and information lawfully. Prohibited uses include reselling services without authorization, attempting unauthorized access to systems, or using content to infringe rights of others.

Some features, products or services described on the website may not be available in all countries. Access from territories where content or services are restricted is not permitted unless explicitly authorized.

Accounts and access

Certain features of the site require an account. When creating an account you must provide accurate, complete and current information. You are responsible for activity that occurs through your account.

Keep account information up to date. We may suspend or cancel accounts that contain false or misleading information or that are used in violation of these terms.

Protect your account credentials and notify us immediately if you suspect unauthorized access. Do not share passwords or allow others to use your account.

Accounts are personal and non-transferable except with our prior written consent. Any attempt to transfer or sell an account may result in suspension.

If you believe your account has been compromised, contact Aitopfilter promptly via the contact details in these terms so we can contribute and take appropriate actions.

We may suspend or limit access to accounts to protect systems, comply with legal obligations, or if we suspect a violation of these terms or fraudulent activity.

Services and products

Aitopfilter provides information, product listings, installation guidance and optional support services related to smart water filter devices for residential use. Product specifications, availability and features may vary by model and location.

We may modify, update or discontinue features or services at any time. When practical, we will post notices of significant changes on our website or by direct communication to affected users.

While we aim to maintain availability of our website and support services, technical interruptions can occur. We do not promise uninterrupted or error-free access and may perform maintenance with or without advance notice.

User conduct and rules

Users of Aitopfilter must follow basic conduct rules to ensure a safe and lawful environment. Prohibited activities include:

  • Using the services for illegal activities or to transmit unlawful content.
  • Attempting to interfere with or disrupt servers, networks or other users' access.
  • Posting false, misleading or defamatory information about people or products.
  • Reverse-engineering proprietary systems or circumventing technical protections.
  • Uploading content that infringes intellectual property rights of others.
  • Impersonating another person or entity or providing false identity information.
  • Using automated tools to scrape, harvest or collect data without permission.

User content

You may submit content such as reviews, questions, or other materials to Aitopfilter. By submitting content you represent that you have rights to do so and that content complies with these terms.

You retain ownership of the content you submit, subject to the license you grant to Aitopfilter to use that content as described below.

By submitting content you grant Aitopfilter a worldwide, non-exclusive, royalty-free license to reproduce, distribute, display and adapt the content for the purposes of operating and promoting the services, including on the website and in marketing materials.

You are responsible for your submissions and for any consequences of posting them. We may remove content that violates these terms or that we determine is inappropriate.

We may remove or refuse to display user content at our discretion, including when required to comply with legal obligations or third-party claims.

Intellectual property

All website content, activity, logos and materials provided by Aitopfilter are the intellectual property of Aitopfilter or its licensors, unless otherwise stated. Use of our intellectual property without permission is prohibited.

  • Do not copy site content for commercial use without permission.
  • Do not remove proprietary notices or alter copyrighted materials.
  • Do not use our activity in a way that could cause confusion about affiliation or endorsement.

Paid services and subscriptions

Where offered, paid services include premium support, installation scheduling, extended warranties provided by partners, and subscription access to certain device features. Paid services are subject to additional terms and fees.

Pricing for paid services is displayed on the site or provided in a separate agreement. Prices are quoted in the currency indicated and may exclude taxes, duties or shipping fees where applicable.

Payments may be accepted via the methods displayed at checkout. Payment processing is handled by third-party providers; you should review their terms and privacy policies for details.

Subscription services renew automatically unless cancelled. You can manage or cancel subscriptions through your account settings or by contacting customer support as described on the site.

Refunds for paid services are handled in accordance with the specific refund policy displayed at the time of purchase. Where refunds are provided, they may be subject to deductions for services already performed.

You may cancel paid services or subscriptions as described in the product terms. Cancellation may affect your access to features or benefits and may be subject to notice periods.

You are responsible for any applicable taxes, duties or fees arising from purchases, unless otherwise stated. We may collect taxes at checkout where required by law.

We may change prices for products or services; changes will generally apply only to new purchases. We will provide notice of price changes as required by applicable law or contract terms.

Failure to pay for services may result in suspension or termination of access until payment is received. We may engage third-party collection processes where permitted by law.

Disclaimer

Information on Aitopfilter is provided for general informational purposes about smart home water filter devices and services. Content is not intended as professional medical, plumbing or safety advice. Consult qualified professionals for specific guidance on installation, water quality and health-related matters.

Limitation of liability

To the fullest extent permitted by law, Aitopfilter and its affiliates are not liable for indirect, incidental, special or consequential damages arising from use of the site or services. Our aggregate liability for direct damages related to paid services will be limited to the fees paid by you for those services in the 12 months preceding the claim.

Third-party services and links

We may provide links to third-party sites, products and services for convenience. Such links do not constitute endorsement and Aitopfilter is not responsible for third-party content, practices, or transactions.

Termination and suspension

We may suspend or terminate access to the site and services for users who breach these terms, for maintenance or to comply with legal obligations. You may terminate your account by following the procedures in your account settings.

Upon termination, access to certain features and stored user content may be removed. We may retain copies of data as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and for necessary business purposes.

Privacy and data

Our collection and use of personal data is described in the Aitopfilter Privacy Policy available at aitopfilter.info/privacy. By using our services you consent to the practices described in that policy.

Communications and notices

We may send notifications, legal notices and service communications via email, in-app messages, SMS or postal mail. You may opt out of some communications as described in the Privacy Policy, but certain operational messages cannot be unsubscribed from.

Changes to these terms

We may revise these terms from time to time. When changes are material we will provide notice through the website or by direct communication. Continued use after changes constitutes acceptance of the updated terms.

Governing law

These terms are governed by the laws of Thailand. Any legal action or proceeding arising under these terms will be brought in the courts located in Bangkok unless otherwise agreed in writing.

Dispute resolution

If a dispute arises, please contact Aitopfilter to seek an amicable resolution. If a resolution cannot be reached, disputes will be subject to the jurisdiction and procedures set out under governing law.

Contact information

+66997092585
82-84, Thanon Itsaraphap, Bangkok District, Bangkok 10600, Thailand
Aitopfilter Support
Aitopfilter Support
Water Filtration Specialist · Aitopfilter
Online 4.9